Note: These
recommendations are made specifically towards the automatic door.
The door owner should follow their own internal procedures with
regards to their premises when there has an accident or incident
resulting in an injury. In my experience, if there has been an
incident with an automatic door and someone has been injured, the
owner should consider these steps with regards to the automatic
door:
Take the door out of automatic
operation - Have the door inspected (and repaired or adjusted as
required) by a qualified technician before the door is put back into
automatic operation. Qualified
door technicians will be certified by the American Association of
Automatic Door Manufacturers (AAADM). Maintain all records from this
and follow-on servicing and save any parts that are replaced during
the servicing.
Read the Owner's Manual for your door (obtain it if you don't
already have it) - Read it and follow the instructions in the
manual. This step is also what the door owner should be doing
regardless of whether or not they have had an accident with the
door. The owner should obtain the manual for their specific door,
but all door owner's manuals I am aware of (and the AAADM standard
door owner's manual) require the minimum of:
Daily Safety Checks - Ensure
your employees are trained in the daily safety checks called out in
the door owner's manual and that they perform them every day as
called out in the manual. There should also be a sticker on the door
(typically the frame) that outlines a generic daily safety check;
Proper stickers, decals and labels - These must be applied and maintained on your doors. If decals are removed
or cannot be read, request labels to be replaced when calling for
service;
Periodic check and certification
- Automatic doors should be checked and certified by an AAADM
qualified inspector at least annually.
Pedestrian Traffic Patterns
- The AAADM standard door owner's manual states: "Observe traffic routing to the door. Plan traffic routing so persons will approach the door straight on and not from an angle."
Many sensors for automatic doors don't "see" well, or even
have blind spots at the outside edges of the doors.
If there are any problems, or if you are unsure about the safe performance of the door, discontinue operation immediately and secure the door in a safe manner. Call your authorized automatic door professional for repairs.
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